Information We Collect

When you visit or make a purchase on Upohar Stores, we may collect the following types of personal information:

• Personal Identifiable Information: Name, email address, phone number, shipping/billing address.
• Payment Information: Credit/debit card details or other payment methods (processed via secure third-party gateways).
• Order History & Preferences: Products you’ve purchased, viewed, or added to cart.
• Technical Data: IP address, browser type, operating system, device information, and cookies.

How We Use Your Information

We use the collected information to:

• Process and fulfil your orders
• Communicate order updates and promotional offers
• Improve your website experience
• Enhance our products and services
• Prevent fraud and ensure secure transactions

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyse traffic, and personalize content. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We may share your information with third-party service providers who help us operate our business and the Site. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have specified.

We may also disclose your information if we are required to do so by law or if we believe it is necessary to protect the rights, property, or safety of ourselves or others.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Opt-out of marketing communications at any time
• Request a copy of the data we store about you

Please contact us at upoharhandcrafts@gmail.com for such requests.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Upohar Stores
Address: Sakrail, Ramchandapur, Sakrail, Howrah-711313.
Email: upoharhandcrafts@gmail.com/ contact@upoharstores.com
Phone: +91-9874348345